Privacy Policy - Text Messaging Opt-in/Opt-out

This Privacy Policy explains how ACT International collects, uses, and protects personal information, including information related to SMS messaging services for VoIP numbers.  We are committed to protecting your privacy and complying with all applicable data protection laws.

1. Information We Collect:

We may collect the following information when you use our services, including SMS options for VoIP numbers:

  • Contact Information: This includes your phone number, which is necessary to provide SMS services for your VoIP number. We will only collect this information if you explicitly opt-in to receive text messages.

  • Message Content: We may store the content of SMS messages sent and received through our VoIP service for a limited time for troubleshooting, security, and service improvement purposes. This data is handled securely and only accessed by authorized personnel.

  • Technical Information: We collect information about your device, such as your IP address and operating system, to help us provide better service and diagnose technical issues.

2. Use of Information:

We use your information to:

  • Provide SMS services for your VoIP number, including sending and receiving text messages.

  • Improve the quality of our services and troubleshoot any technical issues.

  • Comply with legal and regulatory obligations.

3. Text Messaging Opt-in and Opt-out:

You must explicitly opt-in to receive SMS messages from us.  You will be given the opportunity to opt-in during the registration process for VoIP services. You can opt-out of receiving text messages at any time by replying "STOP" to any text message you receive from us. You will receive a confirmation message that you have been unsubscribed.

4. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include implementing appropriate technical and organizational safeguards.

5. Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected unless a longer retention period is required or permitted by law.

6. Your Rights:

You have certain rights regarding your personal information, including the right to access, correct, or delete your data.  To exercise these rights, please contact us using the contact information provided below.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time.  We will post any changes on our website.

8. Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at:

Artists in Christian Testimony International
PO Box 1649
Brentwood, Tennessee 37024-1649

Physical Address:

215 Ward Circle, Suite 101
Brentwood, Tennessee 37027

Home Office Phone: 615-376-7861

Home Office Toll-Free: 888-376-7861

________________________________________________________________________________________________

SMS Privacy Policy

Effective Date: 1/1/2025
Last Updated: 3/10/2025

ACT International (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, including information related to our SMS (text messaging) services. By using our website and services, including opting in to receive SMS messages, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or use our services:

  • Contact Information: Name, phone number, email address, and mailing address.

  • Mobile Numbers for SMS: If you opt-in to receive SMS messages, we collect and store your mobile number and associated consent.

  • Message Content: SMS content may be stored for a limited time to troubleshoot delivery issues and ensure service quality.

  • Technical Data: IP address, browser type, device type, operating system, and usage data.

2. How We Use Your Information

We use the information we collect to:

  • Deliver services, including sending and receiving SMS messages you have consented to.

  • Notify you about updates, events, giving opportunities, or ministry-related announcements.

  • Respond to your inquiries and provide customer support.

  • Comply with applicable legal obligations.

3. SMS/Text Messaging Privacy & Disclosures

When you opt-in to receive SMS messages from ACT International:

  • You agree to receive recurring text messages about events, updates, and other information relevant to ACT International.

  • Message frequency may vary.

  • Message and data rates may apply.

  • Mobile numbers and opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes.

  • You may opt-in via our online forms or other clearly documented opt-in methods.

  • To opt-out, reply STOP to any SMS message. You will receive a final confirmation that you have been unsubscribed.

  • For help, reply HELP or contact us using the information below.

4. Data Sharing and Disclosure

We do not sell, trade, or share your personal information (including mobile numbers and SMS consent data) with third parties for marketing purposes.

We may disclose personal data only:

  • To vendors and service providers who assist in delivering our services (under confidentiality agreements).

  • If required by law, legal process, or to protect our legal rights.

5. Data Security

We use appropriate technical and organizational security measures to protect your personal data against unauthorized access, misuse, or disclosure.

6. Data Retention

We retain personal data only as long as necessary for the purposes described in this Privacy Policy or as required by law.

7. Your Privacy Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your personal information

  • Withdraw your consent for SMS communications at any time

To exercise any of these rights, please contact us using the information below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Artists in Christian Testimony International
PO Box 1649
Brentwood, Tennessee 37024-1649

Physical Address:
215 Ward Circle, Suite 101
Brentwood, Tennessee 37027

Phone: 615-376-7861
Toll-Free: 888-376-7861